Refund Policy – Flixato
At Flixato, customer satisfaction and transparency are our top priority. To ensure a risk-free experience, we provide a free trial so users can fully test our service before making any purchase.
Free Trial First
We strongly recommend using the free trial before buying any plan. This allows you to check content, quality, compatibility, and performance on your device.
7-Day Refund Policy
You are eligible for a refund if:
You contact our support team within 7 days of purchase.
The issue is from our service side and cannot be resolved by our technical team.
Refund Not Applicable If:
The issue is caused by:
Weak or unstable internet connection
Device problems
App/software issues
Your account is suspended due to violation of our Terms & Policies.
You request a refund after 7 days.
The refund request is based on missing specific content, as a free trial is already provided to check content before purchase.
Payment Charges
In some cases, payment gateway charges or country-specific fees may be deducted from the refund amount. This depends on your payment method and country.
Refund Process
To request a refund, you must provide valid proof (e.g., screenshots or issue details). Our team will carefully review your case. If you are eligible, the refund will be processed fairly and without delay.
Our goal is to keep every customer risk-free, satisfied, and confident in choosing Flixato.
Website: https://flixato.com
Support Email: info.flixato@gmail.com
Flixato reserves the right to modify or update this Refund Policy at any time without prior notice. We encourage users to review this page regularly to stay informed about any changes.
Last Updated: January 2026